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How can
I sell tickets through Click4Tix?
Click here
to find out how to sell tickets for free through Click4Tix.
Which
credit cards do you accept?
Click4Tix accepts Visa and MasterCard.
What is
Click4Tix and why does it show up on my credit card
statement?
We
are an online ticketing service used by theatre, concert,
and event promoters nationwide. If you are unsure about
which tickets you purchased through us or why we appear
on your monthly statement, please contact
us and we will gladly look up your order.
How can I be sure my order was processed?
The final step in purchasing tickets
is to enter your credit card number and click the "Checkout"
button. Once you click "Checkout", your credit
card is verified and charged. You will immediately get
a Confirmation Page that includes details about the
event you purchased tickets for. You will also receive
a confirmation by email within 15 minutes. Please print
this page as your receipt and take to Box Office. If
you have any doubts about your order, please contact
us.
What if
I did not print my confirmation page?
If you did not print the final confirmation
page at the time of purchase, you will still be able
to pick up your tickets at Will Call by presenting the
Credit Card used to make the purchase and a photo ID.
If you forget what day you purchased tickets for or
need the venue/performance information of the
event for which you purchased tickets, you may contact
us with your name and title of event and we
can email you the details.
Is the site secure?
We use 128bit SSL encryption to
ensure the privacy of your personal information. This
means you can place your order without fear of interception,
provided you are using an SSL compliant browser such
as Mozilla Firefox, Netscape Navigator, Safari or Internet
Explorer.
We do not solicit
any information to third parties.
What does the term Will Call mean?
Will-Call is a box office term that
means tickets are to be picked up at the location of
the event, on the day of the event. In the instance
of online purchases, Will-Call tickets will generally
be available beginning 60 minutes prior to the event.
Will-Call tickets are held under the name appearing
on the credit card used to make the purchase. In some
venues you may be asked to present a photo ID and/or
the credit card used to make the purchase for verification
purposes. If you need to add a name to the order for
will call pick up, please contact
us.
Can I exchange my seats for another date or time?
Our agreement with the venues is
that all sales are final. Our contract does not
permit us to issue refunds or exchanges, however some
venues will be able to honor your request for exchanges
if given notice at least 24 hours before the performance
you hold tickets for, and alternate performances are
still available for booking. Please check directly with
the venue Box Office for details.
Does Click4Tix
give refunds?
Occasionally,
events are canceled or postponed by the promoter, team,
band or venue. Should this occur, we will attempt to
contact you to inform you of refund or exchange procedures
for that event. For exact instructions on any canceled
or postponed event, please contact
us.
If
an event is canceled, please contact us for information
on receiving a refund. If the event was moved or rescheduled,
the venue or promoter may set refund limitations. Contact
us for exact instructions.
When
Click4Tix issues a refund, it will issue a refund of
the ticket’s face value using the same method of
payment that was used to purchase the tickets. If a
credit card was used to make the refunded purchase,
then only that actual card will receive the credit for
the refund. Service charges are non-reunfable.
What
kind of software does Click4Tix use?
Our online ticketing software is provided by the good
folks at Center
Stage Software. Please contact them for
all of your box office software needs.
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